Responsible Gaming
We care about every player's wellbeing. Here you'll find guidance, tools, and support resources.
SoouthernOceanClub is Entertainment — Not Gambling
Let's be clear about what SoouthernOceanClub is and is not. It is a free social gaming platform where all games use virtual Ocean Coins. These coins have no monetary value. You cannot win real money. You cannot lose real money. No purchase is possible or required.
However, we recognise that game-like experiences can sometimes develop into unhealthy habits, even without real money involved. That's why we take responsible gaming seriously.
Signs of Unhealthy Gaming Habits
Consider taking a break or seeking support if you notice any of the following:
- Spending more time on the platform than you intended, repeatedly
- Feeling anxious, irritable, or low when you are not playing
- Neglecting responsibilities, relationships, or self-care to play
- Feeling like you "need" to play to feel normal
- Using the platform as a way to escape from problems or negative emotions
- Continuing to play even when it no longer feels enjoyable
Tips for Healthy Gaming
- Set a time limit for each session before you start playing
- Take regular breaks — we recommend at least 10 minutes every hour
- Never play when you are stressed, sad, or feeling emotionally vulnerable
- Keep gaming as one activity among many, not your primary focus
- Talk to someone if you're finding it difficult to moderate your usage
If You Need Help
If you or someone you know is struggling with compulsive gaming or gambling behaviours, please reach out to one of the following free, confidential support organisations:
GamCare
UK's leading provider of information, advice, and support for anyone affected by gambling problems.
Visit GamCare →GambleAware
Funds research, education, and treatment services to help reduce gambling-related harm.
Visit GambleAware →Responsible Gambling Council
International organisation dedicated to problem gambling prevention and player protection.
Visit RGC →Gambling Therapy
Free, practical advice and support from a team of trained counsellors, available internationally.
Visit Gambling Therapy →Contact Us About Wellbeing
If you have concerns about your own usage of SoouthernOceanClub, or want to request your account be closed, please contact us at safety@SoouthernOceanClub.com. We will respond within 4 hours on weekdays.